Introducing Live Tracking: Enhancing Your Service Experience with Control and Convenience

We are pleased to inform you that we have implemented a new feature to enhance your service experience. You will have the ability to track the arrival of our technician and receive updates on their estimated time of arrival (ETA).

Once our technician is en route to your location, you will receive a text message containing a link. By simply clicking on the link, you will be directed to a live tracking page where you can see the technician’s current location in real time on a map. This will allow you to stay informed about their progress and make any necessary preparations before their arrival.

Some additional benefits you can enjoy with this new tracking feature:

Improved Planning

With real-time tracking, you can plan your day more effectively. You no longer have to wonder when the technician will arrive or wait for long periods of time. You can monitor their location and ETA, allowing you to make the most of your valuable time.


By knowing the technician’s exact location, you have the flexibility to attend to other tasks or run errands while waiting for their arrival. You can organize your schedule with confidence, knowing that you won’t miss their visit.

Peace of Mind

Real-time tracking provides peace of mind by eliminating uncertainty. You will have a clear understanding of when the technician will reach your location, reducing anxiety and allowing you to relax while awaiting their arrival.

Prompt Communication

In case of any unexpected delays or changes, you will be promptly notified through the tracking system. This ensures that you are always informed and can adjust your plans accordingly.

We believe that this new feature will significantly improve your overall service experience, providing you with more control and convenience.

If you have any questions or need further assistance, our dedicated customer support team is available to assist you.

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We work with all major brands

Our technicians have experience working with most popular home appliance manufacturers.

Brands that Wise Appliance Service work with