Bosch washing machines are known for their reliability, but like any appliance, they may encounter issues from time to time. When an error occurs, your machine will display a code to help identify the problem.
This guide covers the most common Bosch laundry error codes, explaining what they mean and offering troubleshooting tips you can try at home. Whether you’re dealing with a drainage issue, door lock problem, or heating element failure, we’ll walk you through simple steps to resolve it. And if the issue persists, we’ll help you know when to call a professional technician to get your washing machine back to peak performance.
Error Code E16 or F16: Door is Open
What It Means:
This code indicates that the washing machine door is not fully closed, preventing the cycle from starting or completing.
Symptoms:
- The washing machine fails to start or pauses mid-cycle.
- E16 or F16 appears on the display.
How to Self-Troubleshoot:
- Ensure the door is properly closed and securely latched.
- Inspect the door seal and latch for any blockages or damage.
- Confirm the door lock mechanism is functioning properly.
When to Call for Professional Help:
If the door is securely closed but the error persists, the door lock or control board might need to be inspected or replaced.
Error Code E02: Power Board Issue
What It Means:
The E02 error code indicates a problem with the washing machine’s power board, which controls various electrical functions of the machine.
Symptoms:
- The washing machine fails to start or completes a cycle improperly.
- The display may be unresponsive, or the machine shows an error without completing its cycle.
How to Self-Troubleshoot:
- Unplug the washing machine for a few minutes to reset the system.
- Inspect the power cord and plug for any visible damage or loose connections.
- Check the fuse or circuit breaker to ensure the machine is receiving power.
Error Code E17 or F17: Water Drainage Issue (Pump Time Exceeded)
What It Means:
The washing machine has exceeded the expected time to drain water, often due to a drainage issue.
Symptoms:
- Water is not draining from the washing machine.
- E17 or F17 appears during or after a wash cycle.
How to Self-Troubleshoot:
- Check the drain hose for blockages, kinks, or clogs.
- Clean the pump filter and inspect the drain pump for debris.
- Verify the water supply is flowing properly into the machine.
When to Call for Professional Help:
If the drainage issue persists, the drainage pump or control board may need further inspection or replacement.
Error Code E25 or F25: Pressure Sensor Issue
What It Means:
This code indicates a problem with the pressure sensor, which measures the water level in the drum.
Symptoms:
- The machine may not fill or drain correctly.
- E25 or F25 appears on the display.
How to Self-Troubleshoot:
- Check the hose connected to the pressure sensor for blockages or damage.
- Inspect the sensor for visible faults or loose connections.
When to Call for Professional Help:
If the pressure sensor is faulty or damaged, it may need to be replaced by a technician.
Error Code E19 or F19: Heating Element Issue (Heating Time Exceeded)
What It Means:
This code indicates that the washing machine has exceeded the expected time to heat water, often due to a malfunctioning heating element.
Symptoms:
- The washing machine fails to heat the water to the correct temperature.
- E19 or F19 appears during or after the wash cycle.
How to Self-Troubleshoot:
- Ensure that the correct cycle is selected and that the water supply is warm enough.
- Inspect the heating element for visible damage or wear.
- Reset the machine and try starting the cycle again.
When to Call for Professional Help:
If the heating element is damaged or the issue persists, a technician will need to replace the heating element.
Error Code E23 or F23: AquaStop Hose Activated
What It Means:
The AquaStop hose has been triggered due to a detected leak or fault.
Symptoms:
- The washing machine stops mid-cycle.
- Water may pool under the machine.
How to Self-Troubleshoot:
- Check the AquaStop hose for visible leaks.
- Inspect the machine’s base for any water.
- Turn off the water supply and try resetting the machine.
When to Call for Professional Help:
If the hose appears intact but the error persists, a technician should check the AquaStop system.
Error Code E28 or F28: Flow Sensor Issue
What It Means:
This code signals an issue with the flow sensor, which monitors water flow rate.
Symptoms:
- The washing machine fails to complete cycles.
- E28 or F28 appears during or after the wash cycle.
How to Self-Troubleshoot:
- Inspect the flow sensor for visible damage or blockages.
- Ensure the water supply is functioning properly.
When to Call for Professional Help:
If cleaning or resetting does not resolve the issue, the flow sensor may need to be replaced.
General Tips for Bosch Laundry Machines
- Check for Blockages: Regularly inspect hoses, filters, and the pump for blockages that could cause drainage issues.
- Balance Loads: Avoid overloading the machine and redistribute clothes evenly to prevent errors.
- Inspect Door Seals: Keep the door seal clean and check for wear to prevent leaks.
- Monitor Heating Elements: Periodically inspect the heating element to ensure proper water heating during cycles.
When to Call the Experts
While many Bosch laundry machine issues can be resolved with DIY troubleshooting, others require professional assistance. If the error persists or you’re unsure about the issue, contact a qualified technician for further inspection and repair.
If you’re encountering persistent error codes or issues with your washing machine, our expert technicians are ready to assist. Contact us for professional support to get your Bosch appliance back to working condition.
